duogaming Casino & Sportsbook Service Notice
We operate duogaming as an online gaming and sportsbook platform available only in jurisdictions where such services are lawful and permitted under local regulation. This page clarifies what duogaming offers, who may use our service, and the responsibilities you hold when accessing our platform from any location.
Our duogaming service provides slot games such as Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways, alongside live-dealer tables, sportsbook markets covering Liga 1 and other football tournaments, and esports betting. We accept payment methods including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. Across all offerings, we prioritise account security through KYC verification and two-factor authentication. However, service availability depends entirely on where you are located and what local laws permit.
By accessing duogaming, you confirm that you have verified access and use comply with the laws of your own jurisdiction. We do not offer our services in jurisdictions where online wagering is prohibited, and we reserve the right to restrict or terminate accounts where use may breach local law.
Service Availability and Jurisdiction
We at duogaming do not claim to be licensed in or authorised by any specific country or region. Our service is available only where local law explicitly permits online gaming and wagering. If you are accessing duogaming from JakartaSurabayaBandung, Medan, Semarang, or any other jurisdiction, it is your responsibility to verify that online gaming, slots, sportsbook betting, and live-dealer participation are permitted under the laws applicable to your location. We cannot advise you on local legality; you must make this determination independently.
If you are in a jurisdiction where online wagering is prohibited or heavily restricted, we will not knowingly provide access to duogaming. If you gain unauthorised access or if your location later falls outside our service area, we may suspend or close your account without liability. Your sole recourse would be recovery of any balance held in your account at the time of closure.
Your responsibilities
- Verify that online gaming is lawful in your jurisdiction before accessing duogaming
- Ensure you meet any age or residency requirements imposed by local law
- Understand that we operate only where local law permits and may restrict access without notice
- Accept that duogaming holds no specific licence from any government and makes no claims of jurisdiction-based authorisation
Account Eligibility and Verification
To open a duogaming account, you must provide accurate identification, proof of address, and date of birth. We conduct KYC (Know Your Customer) verification to confirm your identity and ensure compliance with anti-money-laundering rules. Before any withdrawal, your documents are reviewed by our support team. This process is mandatory and protects both your account security and our obligations to relevant authorities. If you cannot or will not complete KYC verification, you will not be permitted to withdraw funds, even if your account holds a balance.
We do not permit multiple accounts per person, and we reserve the right to close duplicate or suspicious accounts. If you attempt to circumvent our verification requirements or provide false information, we may terminate your account and report the matter to relevant authorities as required by law.
- Jurisdiction responsibility
- You are solely responsible for verifying that access to duogaming complies with your local laws.
- KYC requirement
- We require government-issued ID and proof of address before permitting withdrawals from duogaming accounts.
- Account closure
- We may suspend or close any account at any time if we determine it breaches local law or our terms.
- Service suspension
- If your jurisdiction changes its regulations or restricts online gaming, duogaming access may be withdrawn without notice.
Our duogaming Legal Commitments
We handle all personal data and account information according to our privacy policy, which is available separately on this site. We do not sell your information to third parties. We comply with data-protection requests from law enforcement where legally required. Your payment information is encrypted and processed through secure third-party providers; we do not store your banking credentials directly.
If you have legal questions about duogaming's service availability in your jurisdiction, or if you need clarification on our terms of use, contact our support team during business hours via the help centre in your account. Our team is available in multiple languages and will respond to legal inquiries promptly. We cannot provide legal advice, but we can explain our policies and practices clearly.
This legal notice may be updated at any time. Continued use of duogaming after any update means you accept the revised terms. By proceeding, you acknowledge that you understand these terms and accept full responsibility for verifying that your access and use comply with all applicable laws.